Oh, you've got more problems.
Resetting, to my knowledge, won't help anything. Removing and reinstalling worked for me, but that was on Macs and a long time ago. Many new bad things out there since that time.
I think what I found for you might just be the ticket to freedom. Hope it helps others as well.
Thanks for the good luck wish. Shouldn't be a big deal.
"We started off trying to set up a small anarchist community, but people wouldn't obey the rules."
ALAN BENNETT, Getting On